1. Introduction Alroma Glass Corp is a family-owned company specialized in the manufacture of glass structures and mirrors for both commercial and residential use. We are dedicated to providing high-quality products and services to both local and surrounding communities. We are happy to offer design assistance to Architects, General Contractors, and Owners, helping them from the initial project design to the final walk-through and addressing any warranty issues that may arise. We take pride in the fact that a majority of our completed projects have resulted in repeat business.
2. Products and Services
- Glass
- All Glass Entrances
- Custom Glass Handrails
- Custom Mirrors & Shower Doors
At Alroma, we are committed to providing innovative products and customized solutions to meet the unique needs of our customers. We work closely with clients to ensure that each project meets their specific requirements and is completed efficiently and with the highest quality.
3. Ordering Process By placing an order with Alroma Glass Corp, the customer agrees to the following terms and conditions:
- Order Process: Customers must fill out an order form with specific details about the desired products, dimensions, colors, etc. Order confirmation will be sent via email.
- Delivery Timeframes: Delivery timeframes will be specified at the time of order confirmation. Any changes to the delivery timeframe will be communicated to the customer in advance.
- Pricing Policy: Prices are quoted based on the specifications provided in the order. Changes to specifications may affect the final product price.
- Payment Methods: We accept various payment methods, including credit card, bank transfer, and other methods as agreed with the customer.
4. Warranty Policies
- Product Warranty: All products from Alroma Glass Corp come with a limited warranty. Warranty details will be specified at the time of purchase and may vary depending on the product.
- Warranty Procedure: In the event of issues with the product, customers must notify Alroma Glass Corp within a specified period for assessment and resolution.
- Exclusions of Warranty: The warranty does not cover damages caused by improper installation, misuse, or normal wear and tear.
5. Changes and Cancellations
- Order Changes: Changes to the order can only be made before manufacturing begins. After the manufacturing process starts, no changes will be accepted.
- Cancellations: Cancellations are subject to a cancellation fee, which will be detailed at the time of order confirmation.
6. Privacy Policy Customer information will be used exclusively for order processing and communication purposes. It will not be shared with third parties without the customer’s consent.
7. Contact For any questions or concerns about these terms and conditions, customers can contact Alroma Glass Corp through our website or by email.
